Privacy policy
This page explains what personal data BITLABS collects through this website, why, how long it is kept and how to exercise your rights.
Last updated: 16 October 2026
This English version is provided for convenience. The French version is the legally binding one.
Data controller
BITLABS SAS, 11 rue Griffuelhes, 94800 Villejuif, France, RCS Créteil 983 350 810. Contact: contact@bitlabs.fr.
Data we collect
- Contact form: full name, company, email address, phone number, subject and content of your message.
- Email or phone conversations: the information you choose to share with us.
We do not collect any sensitive data and we never sell data.
Purposes and legal bases
| Purpose | Legal basis |
|---|---|
| Replying to your enquiries and preparing quotes | Pre-contractual steps taken at your request (Article 6(1)(b) GDPR) |
| Managing the business relationship | Legitimate interest of BITLABS (Article 6(1)(f) GDPR) |
Retention periods
- Contact requests: 3 years from our last exchange, then deleted.
- Contract-related data: for the duration of the relationship, then for the legal retention periods (10 years for accounting records).
Recipients
Your data is intended solely for BITLABS. It may be processed on our behalf and on our instructions by our technical providers:
- the website host, GitHub, Inc. (GitHub Pages);
- our email provider;
Transfers outside the European Union
Some providers may process data outside the European Union. These transfers are covered by a European Commission adequacy decision, such as the EU–US Data Privacy Framework, or by the European Commission's standard contractual clauses.
Cookies
This website does not set any audience measurement or advertising cookies.
Security
The website is served over HTTPS and access to your data is limited to the people who need it to handle your enquiry.
Your rights
You have the right to access, rectify, erase, restrict and port your data, and to object to its processing. You can withdraw your consent at any time and set instructions for what happens to your data after your death.
To exercise these rights, email us at contact@bitlabs.fr. We reply within one month.
If you believe your rights have not been respected, you can lodge a complaint with the CNIL (the French data protection authority), 3 place de Fontenoy, TSA 80715, 75334 Paris Cedex 07, France, or at www.cnil.fr.
Changes
We may update this policy, for example if we add a new service. The date of the last update is shown at the top of this page.